Contact Us

Need Help With Your Order?

If you made a purchase and need assistance, please reach out to our Customer Service Team by:

  • Customer service email:ibearvape@163.com

 For quick answers, check out our FAQ page.

Customer Service Availability

While our online store remains open 24/7, please note that our Customer Service Team operates Monday through Friday, 9 AM to 5 PM PST.

Responses may be delayed during weekends and the following holidays:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Business Inquiries

For business-to-business relations, marketing, or advertising inquiries, please: